Legal

Terms and Conditions

Last updated: October 1, 2025

1. Introduction

These Terms and Conditions (the “Terms”) govern your access to and use of the Fabla AI website, products, and services (collectively, the “Services”). By accessing or using the Services you agree to be bound by these Terms, our Privacy Policy, and any supplemental guidelines we make available. If you are using the Services on behalf of an organization, you represent that you have authority to accept these Terms on its behalf.

2. Eligibility and Accounts

You must be at least 18 years old or the age of legal majority in your jurisdiction to use the Services. Certain features require you to create an account and provide accurate registration information. You agree to keep your credentials confidential, remain responsible for all activity that occurs under your account, and notify us promptly of any unauthorized use or security incident.

3. Services and AI Output

Fabla AI offers AI-assisted tools that generate insights and content based on the inputs you provide. You retain ownership of your original inputs, and we grant you a non-exclusive licence to use the outputs for lawful purposes in accordance with these Terms. AI-generated output may be probabilistic, inaccurate, or incomplete; you are solely responsible for verifying results before relying on them and for ensuring that your use complies with applicable laws and industry standards.

You may not use the Services to develop, train, or improve competing machine learning models without our prior written consent. We may use anonymised and aggregated data from your use of the Services to maintain, secure, and enhance our models in line with our Privacy Policy.

4. Acceptable Use

You agree not to misuse the Services or assist anyone else in doing so. Prohibited conduct includes, but is not limited to:

  • Reverse engineering, scraping, or otherwise attempting to extract source code or models.
  • Introducing malware or engaging in activity that disrupts or degrades the Services.
  • Uploading or generating content that is unlawful, discriminatory, misleading, or infringes the rights of others.
  • Using the Services for automated decision-making that produces legal or similarly significant effects without appropriate human oversight.

We may suspend or terminate access if we determine that your use violates these Terms or poses a risk to other users, our infrastructure, or the public.

5. Subscriptions and Payment

Access to certain features may require a paid subscription or one-time fee. Prices, billing cycles, and available plans are described at the point of purchase and may change from time to time. By submitting payment information you authorise us and our payment processors to charge your selected payment method for all applicable fees and taxes. Except where required by law or described in our Refund Policy, payments are non-refundable.

6. Data Protection and GDPR

Fabla AI acts as a data controller for the personal data we collect when providing the Services. We process personal data on the legal bases of contract, legitimate interest, legal obligation, and consent (when expressly requested). We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, and unauthorised disclosure or access.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the right to request access to, rectification or erasure of, or restriction of processing of your personal data; to object to processing; to request data portability; and to lodge a complaint with your local supervisory authority. You may exercise these rights by contacting us at privacy@fabla.xyz.

When we transfer personal data outside of these regions we rely on lawful transfer mechanisms such as adequacy decisions or Standard Contractual Clauses. We retain personal data only for as long as necessary to fulfil the purposes described in these Terms or as required by law.

7. Confidentiality and Security

We treat customer inputs and outputs as confidential and restrict access to personnel and service providers who require it to perform their duties. You are responsible for configuring your devices, networks, and access controls to maintain the security of your content. Notify us immediately if you discover any vulnerability or breach involving the Services.

8. Warranties and Disclaimers

The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not guarantee uninterrupted or error-free operation of the Services.

9. Limitation of Liability

To the fullest extent permitted by law, Fabla AI, its affiliates, and licensors will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for loss of profits, data, or goodwill, arising from or relating to your use of the Services. Our total liability for any claims under these Terms is limited to the amount you paid to use the Services in the twelve (12) months preceding the event giving rise to liability. Nothing in these Terms excludes liability that cannot be limited under applicable law.

10. Termination

You may stop using the Services at any time. We may suspend or terminate your access for violations of these Terms, non-payment, or where required by law. Upon termination you remain responsible for any outstanding fees, and the provisions that by their nature should survive (including ownership, confidentiality, indemnity, and limitation of liability) will continue to apply.

11. Changes to the Services or Terms

We may update the Services or these Terms from time to time to reflect operational, legal, or regulatory changes. When we make material updates we will provide notice through the Services or by email. Continued use after the effective date of the updated Terms constitutes acceptance of the changes.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. The courts of England and Wales will have exclusive jurisdiction to resolve any dispute or claim arising out of or relating to these Terms or the Services, except where applicable law provides you with mandatory rights to bring disputes in another jurisdiction.

13. Contact

If you have questions about these Terms, the Services, or our data protection practices, please contact us at contact@fabla.xyz.